Home Delivery
Home Delivery services is available for purchase within Malaysia.

For order amount above RM100, we provide FREE standard delivery to any address within West Malaysia.

For East Malaysia, we will have RM20 delivery charges for each order.

Your parcel will be delivered using Safetyware Online Store's appointed delivery courier company.
Once order and payment is made, you are not allowed to change the delivery address unless special case.
Home Delivery orders will be delivered within 2 - 3 working days (do expect delay during MCO)

Self - Collection
Your order will ONLY be available for pickup at Safetyware Sdn Bhd.
When picking up your order, please present your order number or order page.
We are unable to support a change of pickup location.

Address:
Safetyware Sdn Bhd
Plot 237, Lengkok Perindustrian Bukit Minyak 3, Bukit Minyak Industrial Estate, 14100 Simpang Ampat, Penang.
Tel: 04 502 3882
Operation Hours: 8.30 am – 5.30 pm (Monday – Friday).

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 - 5 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Local Deliveries
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

International Deliveries
We do not offer international deliveries at the moment.

We accept payment via Online Banking, Credit & Debit Card, TNG Wallet, Boost Pay, Grab Pay.
We do not accept payments via ATM.